ELIGIBLE CANCELLATIONS:
Please allow up to 10 business days for your refund to be processed and reflected in your account.
APPROVED CUSTOMER CREDITS:
You are free to use, transfer or gift the credits within one year from the date of original purchase.
DISQUALIFIED CANCELLATION:
The full amount will be donated in your honour to one of the charities we support.
DIGITAL PRODUCTS & ONLINE EVENTS/PROGRAMS/COURSES:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
TRANSFERS:
Transfers between events are agreed on a case-by-case basis and may incur an admin fee of £75. Please email robert@robertcornwallhealing.org for review. Requests for transfers need to be submitted 24 hours before the event begins.
EXCHANGES:
All sales are final, under our terms you are not permitted to exchange your place with another party. Any questions please email robert@robertcornwallhealing.org.
PAYMENT PLANS/DEPOSITS:
Payment plans are available for certain events by prior arrangement with Robert Cornwall Healing. A minimum deposit of 25% or £500 whichever is the greater amount is required to secure your place.
The final balance due is to be paid, in one payment, to Robert Cornwall Healing, no later than 3 weeks (21 days) before an online event or 5 weeks (35 days) before an in person event. Failure to clear your balance by the agreed time will result in your deposit being forfeited and your space being offered to someone else.
Deposits are not accepted for places on our Group Healing Experiences.
IN-PERSON EVENTS:
Please email your written cancellation notice to robert@robertcornwallhealing.org for review.
2 & 3 DAY WORKSHOPS:
Cancellation received at least 3 weeks (21 days) prior to the event, a full refund will be issued less a £35 administrative fee plus international bank charges (if applicable).
No Show or Late Arrival for any reason forfeits your ticket. No refund and no customer credit
Before you attend a Robert Cornwall Healing Workshop you may be asked to sign and return a Non-Disclosure Agreement and/or Disclaimer. Failure to do will result in 100% cancellation fee being applied.
Please email your written cancellation request to robert@robertcornwallhealing.org for review.
PRIVATE HEALINGS:
Once a Private Healing Session, Shadow Parasite Cleanse, In Person Healing or In Person Shadow Parasite Cleanse (by special arrangement), no refunds are given. No exceptions. Once Robert Cornwall Healing engages with you the Healing Process starts.
No show or Late Arrival for any reason forfeits your Private Healing Session, Shadow Parasite Cleanse, In Person Healing or In Person Shadow Parasite Cleanse (by special arrangement). No refund and no customer credit in full or partial, no make-up session and rescheduling will be given.
PRODUCED CONTENT:
All content produced by Robert Cornwall Healing, including not limited to audio, video, and all other products and media, are subject to full copyright protection. Any use or republication of this content without the express written consent of Robert Cornwall Healing is strictly prohibited.
UML:
All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.
SIGNING ROBERT CORNWALL HEALING’S CANCELLATION POLICY:
By purchasing any of our online products, in person events and or online events, you must read our cancellation policy and sign off the Cancellation Policy document before purchase, so both you (the client) and Robert Cornwall Healing ( the service or product provider) are in agreement and this agreement is deemed final.
GROUP HEALING EXPERIENCES:
Cancellation received at least 4 weeks (28 days) prior to the event will be issued a refund less a £35 administration fee plus international bank charges (if applicable)
Cancellation received within 4 weeks
1) If your spot is filled a credit note will issued for use against a future Robert Cornwall Healing event
2) If your spot is not filled no refund and no customer credit will be given
3) No Show or Late Arrival for any reason forfeits your ticket. No refund and No customer credit in full or partial
4) Once you attend a Group Healing Event, no refunds will be given.
Before you attend any Group Healing Experience a Disclaimer must be signed. Failure to do so will result in a 100% cancellation fee will be applied.